Information

Data privacy protection

Our business / website is committed to honouring the privacy of members and visitors.

Our business does not sell, rent or give in any other way private information (name, home address, telephone, email, passport number), which the visitors of this website may submit, to any third party, unless the law requires it.

This information will not be used for undesired continuing of communication, except for a one-off email to ask your opinion of your stay, if we did not first inform you about this possibility and you did not give us your express permission to do so.

If we have your permission, we may use this information to:

  • Send you offers
  • Send you printed material or other correspondence
  • Send you by e-mail press releases or other announcements
  • Deliver to you products or win prizes

Our business may use non-personal statistic data (browser, geographical location, etc.) in order to continuously improve our website for better serving the needs of our customers.

We recommend children and young people under 18 to get their parent's permission before submitting their personal data to the website.

Payment Policy

A deposit equal to 100% of total stay will be charged at the time of booking.



Cancellation Policy

"Free Cancellation Allowed" bookings:

If cancelled up to 2 days prior to arrival (up to 2pm UK time) no fees apply.
For cancellations after this time, 100% of booking is chargeable.
In case of a no-show, 100% of booking is chargeable.
After check-in, 100% of booking is chargeable.

 

"Non Refundable" bookings:

This rate is non-cancellable & non-amendable. In case of a no-show full amount will be paid.

ATTENTION - RECRUITMENT FRAUD

It has reached our attention fraud recruiters are using our brand promising working Visas to overseas applicants. They have nothing to do with us and we have reported every incident to Cyber Crime Security Department of the Metropolitan Police. We will never ask you for money and we will only contact you through our official email address and telephone number which you can find on our website.
Dolphin Hotel prides itself on its outstanding employees. We recognise that they are the friendly face of our accommodation in Central London. We always aim to maintain a happy and enjoyable working environment for all our employees.

When recruiting for roles within Dolphin Hotel, we look for enthusiastic and friendly individuals with a great personality. We consider those who aim to widen their knowledge and experience and are always open to learning new things.

If you are interested in a career with one of the finest and forward thinking affordable hotels in London, email your cover letter and CV to info@dolphinhotel.co.uk